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Give us a call: (504) 828-0900

Coronavirus COVID-19 Resources/Information:

State of LA Covid-19 Latest Information: https://coronavirus.la.gov/

City of NO Covid-19 Latest Information: https://ready.nola.gov/home/

Jefferson Parish Covid-19 Latest Information: https://www.jeffparish.net/departments/public-information-office/health-update

Coronavirus COVID-19 Update- April 27th, 2020

Home Care Solutions would like to remind our clients and families of our dedication and
commitment to the safety of our clients and staff during this continued time of crisis.
Home Care Solutions continues to provide excellent Caregiving and Care Management to our
clients. We are equipping our caregivers with masks and gloves, and ensuring that we all remain
vigilant in our universal infection precautions. We are continuing to employ our “minimized
exposure plan”- meaning that caregivers are committed to either private homes or a facility, but
not rotating between both.
Our dedicated Care Managers continue to provide their services, acting as a liaison between
families, clients, physicians, etc.; and providing much needed support and advice to both clients
and their family members.
We are also able to take on new clients for both programs on a case-by-case basis.
Above all, we thank you for your continued trust in us, and for allowing us to care for your
family members. We greatly appreciate your patience during this unprecedented time, the
understanding and flexibility that you all have shown has allowed us to provide the best possible
care for your loved ones in this time. Please know that we will continue doing our best for you
and your families, both on the front lines and behind the scenes at the office. We encourage you
to reach out with any questions or concerns. We are sure that brighter times are soon ahead!

Update from our Director (March 26th, 2020):

Dear Home Care Solutions Community,

As the Coronavirus situation remains ever changing, the safety of our clients, their families, and our employees remains our top priority. We are carefully monitoring the local news, advice from appropriate healthcare organizations such as the WHO and CDC, and local, state, and federal governments.

Home Care Solutions management is in close contact with our caregivers, ensuring that they are remaining vigilant with their universal precautions and infection control, and also ensuring that they know we are here to support and encourage them. We wanted to share with you some procedures that we are putting in place to protect all of our clients and employees.

Upon receiving notice that someone is feeling ill or has a fever, we immediately begin working to re-staff their visits with another caregiver. If a caregiver exhibits any symptoms that seem related to the flu or coronavirus, we advise them to call their PCP or 211 hotline immediately to determine if they qualify to be tested and learn how to do so. There are numerous testing facilities across the metro area that are testing each day. The caregiver will then remain home for a quarantine period and they will certainly not be penalized for any missed shifts.

If we find out that any of our caregivers that have provided care to your family do test positive for COVID19, we will let you know immediately so you can determine how to proceed. Additionally, our clients and their families play a role in helping us maintain safety by informing us immediately if you or your loved ones are showing common symptoms or test positive for Covid19. Common symptoms include a fever, cough, and shortness of breath.

We are also implementing a “minimized exposure” system where we are specifying where caregivers will be working; for example, a caregiver at a certain retirement home or facility will work only in that facility. A caregiver going into private homes will work only in private homes. This will minimize exposure as much as possible within the various environments we serve.

We believe that home is the safest place for older adults to be, especially during these challenging and rapidly changing times. As such, we will not have our caregivers take their clients on any outings.  Currently, only immediate family is allowed to accompany on a doctor’s appointment, and most non-essential appointments are being cancelled.

Above all else, this time is fluid and changes drastically hour by hour. We want you to know that we are here for you and your families. If you have any questions or concerns, please feel free to call us and discuss. We are so appreciative of your trust in us, and your patience as we navigate these uncharted waters together. We are honored to be able to care for you and your loved ones and please don’t hesitate to reach out to us with anything you may want to discuss.

Sincerely,
Cathy Puett, LCSW, CMC
Director, Home Care Solutions

Our History

With the many advances in today’s medicine, people are now enjoying life longer than ever before. But no one ever said getting older is easy. Since living longer doesn’t necessarily mean living independently, families  often face many challenges in addressing the needs of elderly loved ones.

Most elderly adults want to remain in their home and stay as independent as possible. There are positive emotional benefits to remaining in one’s familiar surroundings. In addition, adapting to health and lifestyle changes is often less stressful in the comforts of home.

That is why Home Care Solutions was created — to offer better solutions to keeping loved ones safe and comfortable in their home environment, while giving the family peace of mind.

Providing better solutions for aging well since 1991, Home Care Solutions is a company led by licensed social workers, and provides  comprehensive, specialized services for older adults and those responsible for their care. We offer non-medical sitter/companion services with expertise in Alzheimer’s and Parkinson’s care. We are also proud to be the only company in the Greater New Orleans area to offer Aging Life Care Management services.

With a profound understanding of the resources sorely needed by these clients and their families, Home Care Solutions was created to provide a dependable support system of information, assistance and dignified care. Home Care Solutions offers services in Orleans and Jefferson Parishes for in-home caregiving. For Care Management, we offer services in Orleans Parish, Jefferson Parish, and St. Tammany Parish (on a case by case basis)

Call Home Care Solutions office at 504-828-0900, at any time to learn about our private caregiving services, and Aging Life Care Management™.

Our Commitment

Home Care Solutions provides personalized, client-centered service to each individual with dedication to excellence in care and quality service. As providers of Aging Life Care Management and Home Care services, we are committed to maximizing the independence and autonomy of elderly family members and loved ones while providing the highest quality of consultation and services.

Through education, advocacy, counseling and the delivery of the highest level of services, we assist older persons and their families in coping with the challenges of aging. It is our goal to preserve and protect the independence and dignity of our clients.

Home Care Solutions is committed to client satisfaction and routinely makes client calls and visits to monitor satisfaction. In addition, caregivers and clients are supported by a 24-hour on-call supervisor. If you have a problem, however, please do not wait for the next call or visit. Please contact the Home Care Solutions office so that we can begin working immediately on the situation. It is much easier and more effective to start working on any issues as they arise, instead of after the fact. With valuable feedback from our clients and their families, we can ensure the best caregiver matches possible in order to provide the highest caliber of services.